Strengthen Community Relations to Build Brand Loyalty

Wednesday, Sept. 4  |  2:30pm

Presented by Tammy Rozga and Nishant Chudasama

​Convenience stores are designed to cater to the residents and local commuters positioned in their communities. Many of our customers we see multiple times per day or week and develop lasting relationships. Unfortunately, this is only a small percentage of the population in your sphere of influence. Join us to learn tactics to go outside your business and invite new customers in to build brand loyalty!​

TAMMY ROZGA, President of Rozga Business Solutions, LLC is a seasoned C-Store operations and project management professional.  She has spent 25 years working in the industry with 7-Eleven, Inc. and Crown Central Petroleum in a variety of leadership roles and now operates a successful consulting firm. Her experience positioned her to work closely with hundreds of franchisees, dealers, and corporate store operators driving revenue, margins, and total operating income.  Tammy takes a store specific approach analyzing the trade area, demographics, and then tailors the product assortment to match the needs of the local customer. Developing a data driven floor plan to include product: space to sales, placement, availability, and pricing are critical to her success. Her ability to take an unbiased analysis of the people, process, and overall operational current situation allow her to provide honest feedback and action plans that lead to significant financial growth.

NISHANT CHUDASAMA