Stay Relevant in a Shifting Retail Environment
Thursday, Sept. 5 | 10:30am
Thursday, Sept. 5 | 10:30am
Presented by Tammy Rozga
The retail environment is changing at lightning speed with technological advances and consumer connectivity. Millennials and Generation Z consumers expect these modern conveniences, especially in the C-Store space! Join me to gain a better understanding of consumer behavior, demands, and how independent operators can remain relevant during this transitional period.
The retail environment is changing at lightning speed with technological advances and consumer connectivity. Millennials and Generation Z consumers expect these modern conveniences, especially in the C-Store space! Join me to gain a better understanding of consumer behavior, demands, and how independent operators can remain relevant during this transitional period.
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TAMMY ROZGA, President of Rozga Business Solutions, LLC is a seasoned C-Store operations and project management professional. She has spent 25 years working in the industry with 7-Eleven, Inc. and Crown Central Petroleum in a variety of leadership roles and now operates a successful consulting firm. Her experience positioned her to work closely with hundreds of franchisees, dealers, and corporate store operators driving revenue, margins, and total operating income. Tammy takes a store specific approach analyzing the trade area, demographics, and then tailors the product assortment to match the needs of the local customer. Developing a data driven floor plan to include product: space to sales, placement, availability, and pricing are critical to her success. Her ability to take an unbiased analysis of the people, process, and overall operational current situation allow her to provide honest feedback and action plans that lead to significant financial growth.
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